With deluxe and premier payment plans from folks like Jackson Hewitt available, don’t forget to make a killing on this year’s return by using a tax discount from us at Groupon. Our tax incentives can cater to customers from all walks of life – with subscriptions and yearly packages available to cater to anyone from self-made employers who have to manually trace all their expenses to the everyday laborer looking for a refund on their W-2. What makes it all the sweeter – besides the savings of course – is that it’ll remember all your financial data from the previous year if you stick with it, making it all the easier when next year rolls around.
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Jump in on our latest tax coupons to scoop up a tool like TurboTax that can process your full year’s expenditures in minutes for far less than the asking price. Rather than cracking out the calculator, the mountains of paperwork and booking the week off work, why not go for something a little simpler and cheaper? You see we hope to introduce you to a phenomenal tax app that’ll give you the edge on your return, whether you’re a chartered accountant or a grocery clerk. When using Claim Identifier, you’ll click the radio button for Claim Number or Policy Number and then enter the information into that field.It’s that time of year again, and your annual tax return has come calling. You can also search by Individual Name, Organization Name, and Phone Number. The most common way to search is by choosing Claim Identifier in the drop-down menu. To find out if a claim has already been filed, or to find out the name and telephone number for the Claim Owner, you will perform a Claim Search. Instead, refer the caller to the Claim Owner who can then add all information necessary to the claim. Once a claim has been filed, your business cannot add additional information to it. The only information that can be provided on a previously filed claim is the Claim Owner’s name and phone number. Previously Filed Claims You may receive an inquiry call from a caller asking for information about a previously filed claim, or a caller who would like to add information to a previously filed claim. If the insured wishes to file a claim, begin the claim as normal and provide him or her with policy coverage and deductible information as appropriate. Then, disposition the Liveops script as an Inquiry call. If the caller does not wish to file a claim, direct them to their Allstate agent. Inquiry Calls Policy and Deductible Information For an inquiry call from an Insured regarding their policy, coverage, or deductible information, advise Insured that you are only able to view and discuss coverages if a claim is set up. Updated Unpublished and CONFIDENTIAL property of Liveops, Inc.
INTERNAL USE ONLY – Copyright © Liveops, Inc. Inquiries, Transfers, Disconnected/OB Calls Confidential. Out of Scope o Deerbrook Claims o Encompass Claims o Boat o RV or ATV.Claim Owner Transfers o Named/MCO Claim Owner o Express Team Claim Owner.Claim Owner Information o Named/MCO Claims o Express Owned Claims.To use this guide, click on the call type icon (to go to the page that deals with all calls of that type) or click on the specific call type.
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Directions: Use this guide to help you determine how to handle non-claim calls. NOTE: The Allstate FNOL client makes frequent updates to procedures! Be sure to check PostBox regularly and use the VCC when taking calls so that you are aware of any updates or changes.
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